Terms of service

Overview
Sasha Sorel LLC (“Sasha Sorel,” “we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you. These Terms of Service (the “Terms”) govern your access to and use of the Services. By visiting or using the Services, you agree to be bound by these Terms and by our Privacy Policy and Refund Policy. If you do not agree, you may not access or use the Services.

1. Access and Account
You represent that you are at least the age of majority in your jurisdiction. You agree to provide accurate, current, and complete information when creating an account or making a purchase and to maintain the confidentiality of your credentials. You are responsible for all activity under your account.

2. Our Products
We aim to display our products accurately, but colors or appearance may vary due to device settings. Product descriptions, pricing, and availability may change without notice. We may limit quantities or discontinue products at any time.

3. Orders
Your order constitutes an offer to purchase. Sasha Sorel may accept or reject any order at its discretion. We must receive and process your payment before acceptance. If we cancel or modify an order, we will notify you using the contact details you provided. All purchases are subject to our Refund Policy. You agree that purchases are for personal use only, not for resale or export.

4. Prices and Billing
Prices are shown in USD and exclude taxes, duties, and shipping unless stated otherwise. You authorize us (and our payment processors) to charge your chosen payment method for all amounts due. You represent that you are authorized to use that payment method.

5. Shipping and Delivery
Estimated delivery windows are not guarantees. Risk of loss and title pass to you once the carrier accepts your shipment. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. See our Shipping Policy for rates, timelines, and international terms.

6. Intellectual Property
The Services and all related content are owned by Sasha Sorel or its licensors and are protected by copyright, trademark, and other laws. You may use the Services for personal, non-commercial purposes only. “Sasha Sorel™” and related marks are our trademarks. All rights not expressly granted are reserved.

7. Optional Tools and New Features
Third-party tools are provided “as is” without warranties and are used at your discretion. Any new features released through the Services are also governed by these Terms.

8. Third-Party Links
Third-party websites and content are not under our control. We are not responsible for their content, policies, or practices. Your use of such sites is at your own risk.

9. Relationship with Shopify
Our store is hosted by Shopify. Your purchase is with Sasha Sorel, not Shopify. Shopify is not responsible for our products, sales, or customer interactions. See Shopify’s privacy practices at https://www.shopify.com/legal/privacy.

10. Privacy
We collect and use personal information as described in our Privacy Policy. Because we use Shopify, your information may be processed outside your country.

11. Feedback and Reviews
If you submit feedback, ideas, or reviews, you grant Sasha Sorel a perpetual, worldwide, royalty-free license to use, display, and share them for any lawful purpose. You represent that you own or control the rights to what you submit.

12. Errors and Omissions
We may correct errors or update information (including after an order is placed) where permitted by law. We reserve the right to cancel orders affected by such errors.

13. Prohibited Uses
You agree not to use the Services for unlawful purposes or in a way that could harm others or interfere with operation of the site. Prohibited conduct includes uploading malware, scraping data, harassing others, or violating intellectual property rights.

14. Termination
We may suspend or terminate your access at any time without notice for any violation of these Terms. Sections that by their nature should survive termination will continue to apply.

15. Disclaimer of Warranties
Except as expressly stated by us, the Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law. Your use of the Services is at your own risk.

16. Limitation of Liability
To the maximum extent permitted by law, Sasha Sorel and its officers, employees, and suppliers are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our total liability for any claim will not exceed the greater of (a) the amount you paid for the product(s) involved within six (6) months before the event giving rise to the claim or (b) USD $100. Some jurisdictions do not allow certain limitations; those laws may apply to you.

17. Indemnification
You agree to indemnify and hold harmless Sasha Sorel and its affiliates, officers, and employees from any claims arising out of your breach of these Terms or misuse of the Services.

18. Force Majeure
We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of nature, labor disputes, war, epidemics, government action, or internet outages.

19. Governing Law and Venue
These Terms and any related agreements are governed by the laws of the United States and the state or territory in which our business is headquartered, without regard to conflict of law rules. Any dispute arising from or relating to the Services shall be brought exclusively in the courts of that state or territory, and you consent to personal jurisdiction there.

20. Severability and Waiver
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver of that right.

21. Entire Agreement and Assignment
These Terms and the policies linked here constitute the entire agreement between you and Sasha Sorel regarding your use of the Services. You may not assign these Terms without our written consent; we may assign them without restriction.

22. Changes to Terms

We may update these Terms from time to time by posting a revised version with a new “Last updated” date. Material changes will be notified as required by law. Continued use after updates constitutes acceptance.

23. Contact

Sasha Sorel LLC

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